MPAKTS
Facilitating Organisational Success
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Courses and Workshops
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PTLLS (7303)
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Preparing to Teach in the Lifelong Learning Sector. The duration of this face to face course can be tailored to your individual prior experience of teaching or training and may be attended as follows:
By the end of this course you will be able to:
PTLLS is now the first step to a full teacher qualification (QTLS) and the "Professional Formation" or licence to train from the Institute for Learning (IfL). For further information around the PTLLS qualification and who should gain it, please click here |
Various
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PTLLS Tutor/Assessor
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PTLLS Tutor/Assessor By the end of this course you will be able to correctly assess the training sessions of fellow participants to PTLLS (level 3) standards. This course is for anyone wishing to deliver the PTLLS courses. Any delivery of the PTLLS course/qualification must be accredited through an Awarding Body (EG City & Guilds) and we highly recommend that you have attained the PTLLS qualification prior to attending this 2 day course. The course will include:
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2 days
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Combined PTLLS & Tutor/Assessor
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Combined PTLLS & Tutor/Assessor Course By the end of this course you will have gained the PTLLS qualification and will be able to correctly assess the training sessions of fellow participants to PTLLS (level 3) standards. This course is for anyone wishing to firstly gain the PTLLS qualification and go on to deliver the PTLLS course. The course will be a combination of the two courses above but at a more competative rate. For further details please contact us to discuss the course. |
7 days
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Leaderment Skills
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A blend of Leadership and Management Skills. If you or your employees lead, manage, or are involved in overseeing or monitoring people then all those people must be aware of what they do and how it could affect people and their output. By the end of this workshop you will have written at least 5 key goals to improve organisational Leadership and Management through facilitated discussion. Leadership and Management can merge but we are often not aware that the way we manage/lead people can affect productivity. As a modern day leader or manager we "must" be aware that we are all different and perhaps individuals need to be treated differently. We must realise what makes a person "want" to do well which means knowing how motivation works and how to use it. Leaderment will look at how your organisation is run, who manages who and it will question our understanding of how we can motivate ourselves and others to work to our/their true potential. We will look at aspects of Emotional Intelligence and how it can impact our day to day lives. After the workshop you will be more aware of what makes people perform and how to employ strategies to improve productivity and employee satisfaction. The art of wrapping all this up into effective communication is imperative, thinking of how even the slightest things we do can have a positive or a negative affect on others and therefore their performance. The content of this workshop is very much dependant on how the organisation works, current issues it may have and what it sees as their change goal. The workshop can therefore be spread in modules to reduce the impact on the working week. There are also clear benefits of completing these as modules giving thinking time in between. The day can include elements such as:
The ingredients of this workshop are customisable and therefore so is the duration. Very often the ingredients of this event is derived from the Focus Day below. |
1 day
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The Focus Day
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During this workshop we literally focus board members, managers, team leaders on how to improve what they do by focusing on their day to day interactions. It is a day of openness and honesty where we discus our management styles and the possible impact of those styles on those we manage and lead. The day produces a list of action points and forward thinking solutions arrived at through facilitated group discussion. By the end of this workshop you will have created a list of at least 10 areas of organisational improvement with agreed action plans. This day is designed to literally focus attendees on how to improve organisational performance, motivation and efficiency. It is a day of openness and honesty where we discus how the organisation manages various factors which can have a dramatic effect on the working practices and attitudes within an organisation. This in turn will create improved buy into the organisations goals and objectives. How we manage/lead people and the impact we have is closely looked at. We must be fully aware of the possible affect we may be having on others. The day produces a list of action points and forward thinking solutions arrived at through facilitated group discussion. There is no better way to bring about ideas and agreement for improvement and development than through honest open and safe discussion. This workshop requires absolute buy in from the top. |
1 day
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The
Communication Skills Workshop
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This day is designed to literally focus people on their current style of communication, to consider it and then how to improve both their personal communication and organisational communication as well. By the end of this workshop you will have listed at least 5 key action points for improvement within the organisation, group or team. Communication is the foundation of management as without effective communication other management tools fail to be effective. It is a day of openness and honesty where we discus how we communicate and the possible impact of our communication on those we manage and lead. All too often in business we take communication for granted, we complain bitterly to our colleagues and peers about the poor communication or lack of it and yet we seldom do anything about it at all. The day produces plenty of food for thought bringing about internal analysis which in turn produces facilitated group discussion. Through this discussion you will generate a list of action points and forward thinking solutions. |
1 day
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The
Performance Management Workshop
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Managing employee performance can be one of the greatest challenges a manager has to deal with. Managers lacking in the knowledge and understanding of this critical subject all too often accept under achievers to continue in that mode. Those attending our workshop on Managing Performance will be gain the knowledge and understanding of performance management, motivate individuals and teams to work smarter and achieve focused objectives to improve both individual and operational performance. They will realise the benefits of setting standards, measuring them and will be armed with a toolset to improve performance across their teams. By the end of this workshop you will have listed at least 5 key action points to improve Performance in your staff along with various techniques to measure and monitor individual Performance. |
1 day |
The
Project Management Workshop
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This day is designed to make you think in an analytical manner about how to Initiate, Plan, Manage and Close a successful project. We often see a project as something "we" have to "run" but if looked at closely what may at first seem a monumental task full of complexities is in fact manageable by using a structured approach and some logical processes. By the end of this workshop you will be able to: Correctly initiate and plan a project using the scenario provided. We all have a good idea of how to accomplish a task but for Managing a Project we need a structured approach which though structured is still adaptable allowing the management process great flexibility. This day is for anyone involved in projects or who is about to become involved. This is not just for those who are project managers but for members of the project teams. |
1 day |
Emotional Intelligence and YOU
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"Emotion and Intelligence" (EI) is one of the most underated and powerful management tools in existance today. The ability for managers and leaders to apply Emotional Intelligence (EI) is paramount to success not only for the organisation but for the advancement of the individual too. It is now widely recognised that it is not IQ which will predict future leaders and great managers, but EI. Can you aford to ignore this? By the end of this workshop attendees will have conducted their own personal self assessment and measured their EI. They will also be armed with copious thoughts and suggestions on how to improve their own EI and that of the people around them. |
1 day |
The
Meeting Management Workshop
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Meetings are one of the most expensive business processes we have in an organisation. It takes a number of people away from their normal paid tasks or roles and has them sitting in a room to ideally achieve a result. If this meeting is going to be cost effective and give a Return on the Investment (ROI) of the time and resources put into it, then it must be planned, managed and closed correctly. We all know what a meeting looks like but have we ever really analysed what a well managed meeting looks like and how we can attain it. By the end of this workshop you will be able to: Write, share and analyse a meeting plan using at least 10 elements of SOFA using notes as necessary. We will plan, analyse and discuss various factors of a meeting and discover hints and tips to ensure our future meetings are not just effective but efficient also. If you are wondering if people in your organisation need this workshop ask yourself these questions; Do all our meetings produce the required results? Does anyone come out and say things like "that was a waste of time"? Are attendees sick of repetitive meetings? Would we save time, money and resources by having structured, controlled and quicker meetings? Any person who prepares and manages the delivery of a meeting will benefit from this. |
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The
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This day is designed to make you think about how YOU currently manage your time, how others about you and even how the organisation manages its time. By the end of this course you will be able to: Produce a task orientated list of actions and practices which require addressing within your own and the organisations working day. The day will make you think and become aware of the good things you do and give you the ability to focus on why those things need focus and even enhancing. This day is for anyone in the organisation from senior director to the shop floor worker. None of us are perfect at managing our time and improving our own personal time management can produce startling organisational improvements and benefits. Any person who manages or leads others must be aware of how to manage time and improve the time management of others. |
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The "FIT" Course Facilitating
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This course is focused towards those who have little experience (if any) of delivering training. For anyone who is new to training this will take you from your first nervous delivery to a more confident and polished performance through preparation, planning and practice. By the end of this course you will be able to: Deliver an interactive timed training session which meets the specified criteria to your fellow delegates. This course is for trainers who have not delivered training at all or are relatively new to delivering training and wish to learn effective training skills. During this 5 day programme we help you to use and understand the importance of these interactive trainer tools. You will discover how to improve confidence, the importance of body language, how to interact with and engage learners with many other training tips to assist you in creating an effective learning environment for your learners. The course also looks at how to how to deliver feedback, how to deal with challenging learner behaviour and how to infect people with inner confidence and self belief. The course will include:
Are your new trainers FIT for their role? |
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The "FIT"ness
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Caters for those who have delivered classroom training and are used to standing up in front of people. It is not for new trainers with little experience. By the end of this course you will be able to: Deliver an interactive timed training session which meets the specified criteria to your fellow delegates. A course for experienced trainers who wish to check their existing skills and develop their skills. Having trained for some time it may be that a trainer has got themselves into that comfortable rut. It could be that they are "unaware" that they are not delivering as effectively as they could. During this 3 day programme we help trainers to discuss trainer tools they may have once used, add a few new ones to that ever expanding box of tools they already have and even challenge their own beliefs on how they currently deliver training. On the first day we will observe and analyse a training session with group discussion. Day two will allow us to experiment with the tools we have discovered to see how it feels. On the third day will be the delivery of the final session which will be recorded on DVD for you to keep. During the 3 days you will:
Are you as FIT as you should be? |
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Trainer Engagement Skills
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The picture on the left shows a colleague being taught by an existing expert in the department/organisation. These people are expert at what they do and they have been asked to pass on their knowledge and skills. By the end of this course you will be able to: Deliver a training session which meets the Trainer Performance Model to your fellow delegates. Subject Matter Experts (SME's) are exactly what it says, experts at what they do. We do not question their knowledge but we ask you to question their ability to transfer their skills and knowledge to others correctly and effectively. Subject matter experts and their employers are often unaware of the affect they are having on their learners by delivering training without the necessary knowledge of how to transfer the skills, knowledge and understanding. This has a knock on effect throughout the organisation giving a less productive output and at worst causing resentment and reduced output, increased errors and even soft sabotage. During this 2 day course we give a framework to use when delivering training to fellow workers or delegates appropriate to your own environment. We look at how to create an effective learning environment to ensure leaning takes place and is retained. During the course you will learn the structure of a coaching/mentoring session and the do's and don'ts of delivering one. You will practice delivering a session and on day two and you will deliver the whole session to fellow attendees which will be recorded on DVD for you to keep. |
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Learning Centre Facilitator
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For those who either run or assist in running a drop in style learning environment. The majority of the persons role may well be administration but they will be involved in assisting learners as necessary. By the end of this course you will be able to: Correctly manage a simulated learning environment appropriate to your own workplace using the learning centre checklist. A learning centre is a very different environment to the classroom (group training) environment. You may need to coach someone and deal with challenging learners in your environment. It is crucial that you are aware of how motivation works to ensure that the drop out rate for courses is kept to an absolute minimum. During the course you will learn how to manage people in your environment, a 5 step coaching template to use as and when required, how to deal with challenging learners and how to affect motivation in the centre. |
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Coaching Skills
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Whatever your company does, those involved in Coaching others must know how to create an effective learning environment for their coaching to be productive. By the end of this course you will be able to: Deliver a 15 - 25 minute coaching session using the 7 step coaching model. Coaching is a skill; the ability to change someone's current behaviour, give them new skills, correcting what they do now can be a tricky task. We will look at how to approach this, what skills you require and how to ensure a measurable transfer of knowledge and skill. The 7 step Coaching template is an ideal way to plan for either an ad hoc or pre planned coaching session. |
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Delivering Engaging Presentations (DEPs)
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Does the picture on the left ring a bell? Do you want to ensure that this never happens again? Then empower your people to give "interactive" presentations. This focuses on giving the fundamental skills required to deliver a professional presentation. (PowerPoint lessons are NOT part of this course). By the end of this course you will be able to: Deliver a 15 minute presentation on a topic of your choice to fellow participants meeting the Presentation Model. This course deals with how to deliver a presentation with a difference. Presentations have for years been a one way delivery of information. Now you will gain the skills of the interactive presentation allowing you to involve your audience, include them in controlled discussion therefore buying them into the topic you are delivering. We will discuss the elements of a good presentation, practice with a fellow delegate during day one and again on day 2. During the afternoon of day 2 you will prepare a topic using the template provided and during the following morning you will deliver your final interactive presentation to the other delegates. The course deals with:
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Team Building Skills
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"Individuals create ideas, a team creates solutions" An I in team? Individuals as one, integrity, ingenuity, innovation, inner belief, ideas, informing, ignition etc. There are quite a few I's in team after all! By the end of this workshop you will be able to: List and briefly explain the 7 step model of team development without notes. This course is very much dependant on who wants it, how that organisation works, what it wants from the attendees etc. The day can include elements such as:
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Other Topics Delivered |
"Call Handling" "Customer Service/Facing" "Creating the Sales Opportunity" "Problem Solving and Decision Making" "Appraisals and Personal Development" "Managing Performance" |
